How long will it take for my order to arrive?

After the order has been placed, shipping takes about 4-10 business days. Our warehouse is located in Romania.

How much do I have to pay for shipping?

The shipping is free for all orders above 500 euro. For orders under 500 euro the shipping and handling costs are dependent on weight, and vary depending on destination. To calculate your shipping costs, first mark the goods you would like to order in the shopping cart and click "Checkout”. If you are already registered, please log in. If you are ordering for the first time, please register first. If you continue in the ordering process, you will see the applicable shipping charges, before the actual purchase takes place. You can abort the ordering process at any time, before you press the "Buy" button.

What are the returns policy?

You can return your items to us for free within 14 days without giving a reason. We expect the items to be in their original condition upon return.

How does the return work?

If you do not like an article, you can return it to us within 14 days of delivery. Please contact us at support@refurbishedgateways.com to receive a free return label. Please print the return label, stick it on the carefully sealed package and hand it over to your local post office. Please keep the document with the tracking number carefully.